From the first ticket transaction to centralized revenue intelligence, a faster, more reliable and digitally connected passenger experience.
TAP’s Automated Fare Collection (AFC) solution provides secure, scalable and intelligent fare management for modern public transport systems. From fare media issuance and validation to revenue collection, reconciliation and reporting, the AFC platform enables transport operators to manage the complete fare journey through one integrated digital ecosystem.
Designed for BRT, metro, bus and multimodal transit networks, TAP AFC combines robust field devices with centralized software developed in-house by TAP, delivering reliable fare collection, operational visibility and efficient revenue management.
Overview
End-to-End Automated Fare Collection
TAP provides a complete AFC ecosystem covering the entire fare collection lifecycle, from passenger entry to revenue reporting and reconciliation.
- Ticketing and fare media management
- QR and electronic fare media
- Automated fare validation
- Point-of-Sale (POS) ticketing and top-up
- Station and terminal-based ticketing
- Fare products and tariff management
- Passenger and transaction management
- Revenue monitoring and reconciliation
- Device and equipment management
- Real-time transaction monitoring
- Operational and financial reporting
- Audit trails and secure user access
Key Components
One Platform, Six Working Parts
Each component is managed from the central AFC system, so fare rules, devices and transactions stay consistent across every station and route.
Central AFC Management System
A centralized platform giving transport operators complete control over fare collection. It manages fare structures, products, devices, transactions, users, stations, routes and operational configurations through a single environment.
Automated Fare Media
Multiple fare media and ticketing technologies, implemented to suit each operator's operational and passenger requirements.
- QR code tickets
- Smart cards and contactless fare media
- Electronic tickets
- Account-based or closed-loop fare products
- Other digital media through configurable integrations
Point of Sale (POS)
Enables station and terminal personnel to issue tickets, recharge fare media, process passenger transactions and perform other authorized fare-related operations.
Validators
High-performance validators authenticate passenger fare media and record boarding or entry transactions quickly and reliably, supporting high passenger volumes with minimal delay at entry.
Ticket Vending & Self-Service
AFC extends to self-service through Ticket Vending Machines (TVMs) and other passenger-facing devices, allowing passengers to purchase or recharge fare products with minimal staff involvement.
Centralized Revenue Management
Every fare transaction is captured, monitored and processed through the central platform, giving operators full visibility of revenue generation, transaction volumes and collection performance.
Fare & Tariff Management
Intelligent Fare & Tariff Management
Operators configure and manage fare products and tariff structures from one central platform.
- Flat fare
- Distance-based fares
- Zone-based fares
- Route-based fares
- Passenger categories
- Concessionary fares
- Time-based products
- Single and multi-journey products
- Stored-value products
- Promotional and special fares
The configurable design allows the AFC system to evolve as transport policies and passenger requirements change, without replacing the platform.
- 01Hourly and daily revenue reports
- 02Transaction-level records
- 03Station and route-wise revenue analysis
- 04Device-wise transaction monitoring
- 05Fare media utilization
- 06Collection and settlement information
- 07Exception and discrepancy identification
- 08Revenue reconciliation
- 09Audit trails
Revenue Assurance & Reconciliation
Reliable revenue management is at the core of an effective AFC system.
TAP provides transaction-level visibility and reconciliation, allowing operators to follow the complete financial flow from ticket issuance and fare collection through to settlement and reporting.
The result is a transparent digital record of every fare collection activity, supporting effective financial oversight and audit.
Operational Visibility
Real-Time Operational Visibility
TAP AFC gives authorized users a central view of the fare collection network, with system and transaction status across stations, terminals and field devices. Operational issues are identified early and corrected in time.
Architecture
Designed for High-Volume Public Transport
TAP AFC is built for demanding public transport environments where reliability, transaction integrity and system availability are critical.
- 01High transaction volumes
- 02Distributed field operations
- 03Centralized monitoring
- 04Multiple stations and routes
- 05Multiple fare media
- 06Configurable fare structures
- 07Secure user access
- 08Comprehensive audit trails
- 09Scalable deployment
- 10Integration with existing transport infrastructure
AFC System in Operation

Operations Dashboard
Ridership, revenue by service, quarterly trend and station-wise revenue at a glance.

Ridership & Station Summary
Daily ridership and revenue per station.

Stations Management
Stations, lines, locations and interchange configuration.
Why TAP Automatic Fare Collection System
A fare collection platform built, deployed and supported by one team.
End-to-End
A complete fare collection ecosystem, from ticket issuance to revenue reporting.
Configurable
Adaptable fare products, tariffs, devices and operational configurations.
Integrated
Works with fleet, scheduling, passenger information and transit management systems.
Scalable
Suited to a single corridor as well as large multi-route transit networks.
Transparent
Detailed transaction records, reporting and reconciliation for revenue assurance.
Related
Works Together With
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