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Intelligent Transporation System

Signals, buses, fares aand cameras working as one connected network. 

Intelligent Transporation System

Signals, buses, fares aand cameras working as one connected network. 

An Intelligent Transportation System integrates discrete municipal transport components into a unified operational network. Traffic signals, transit vehicles, fare collection terminals, surveillance systems, and control centers transmit continuous data to a centralized platform. This platform processes the intelligence to optimize traffic flow and ensure strict schedule adherence.

Practical application ensures absolute operational reliability across the grid. Traffic signals automatically extend green phases for approaching transit vehicles. Passengers execute seamless digital payments. Public displays provide exact arrival metrics. Control centers detect operational anomalies immediately. This functional architecture requires precise equipment, accurate data collection, and rigorous system integration.

Signals
Traffic signals extend green phases for approaching transit vehicles.
Fares
Passengers pay by card, QR or mobile, with every transaction settled centrally.
Information
Station and on-board displays show live arrival predictions.
Control
The control center sees every vehicle, station and device in real time.
Assets
Every device is registered, monitored and maintained against agreed service levels.

One Platform for the Whole Network

An intelligent transportation system brings fare collection, fleet management, passenger information, surveillance and traffic control onto a single operational platform, monitored and managed from one control center.

TAP designs these systems around the way authorities and operators actually run a network, and builds the core software in-house so every platform shares the same records, the same rules and the same interfaces.

How we fit it together

Layer 01

Hardware Collects

Validators, cameras, detectors and on-board units capture every tap, vehicle position and traffic movement.

8 hardware categories
Layer 02

Software Decides

Central platforms settle revenue, dispatch the fleet, inform passengers and adjust signals in real time.

12 TAP platforms and applications
Layer 03

Management Sustains

Design, integration, training and operations keep the whole system available and improving year after year.

8 management services

Hardware Sevices

ITS Hardware

Field, vehicle and control-room equipment, supplied, installed and supported by TAP, with the power and network infrastructure it needs to stay online.

HW · 01

Fare Collection Devices

Validators, gates, vending and retail equipment for every point of entry and sale.

Fare gatesValidatorsVending machinesTicket office machinesHandheld devicesSmart cards & QR
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HW · 02

On-Board Vehicle Equipment

Tracking, communication and sensing equipment that makes every bus a connected node.

AVL unitsDriver terminalsPassenger countersVehicle health interfaceCommunication gateways
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HW · 03

Passenger Information & Public Address

Real-time displays and audio announcements at stations, terminals and on board.

Station displaysOn-board displaysDigital signageIP speakersPagingHelp-point intercoms
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HW · 04

Operations Control Center

The command room that supervises fleet, stations and systems around the clock.

Video wallsOperator consolesWorkstationsCall centerDisaster recovery
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HW · 05

Security & Surveillance

Cameras, recording, screening and access control for stations, depots and buses.

CCTV & PTZOn-board camerasVideo recordingMetal detectorsBiometric access
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HW · 06

Depot & Parking Equipment

Vehicle identification, depot access and parking control for every facility.

RFID vehicle tagsDepot gatesParking barriersEntry / exit terminalsANPROccupancy sensors
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HW · 07

Network, Communications & Data Center

The fiber, wireless, voice and computing backbone every system depends on.

Fiber backboneWi-Fi mesh4G / 5GRadio & IP telephonyServers & storageFirewalls
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HW · 08

Power, Energy & Supporting Infrastructure

Protected power, energy metering and the enclosures that keep equipment running.

UPS & solarSmart metersEnergy managementCoolingEarthingEnclosures
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Software Sevices

ITS Software

TAP’s own indigenous platforms and applications, built for the practical needs of transport authorities and operators and designed to work together as one connected system.

SW · 01

Automatic Fare Collection (AFC)

Fares, tariffs, devices, transactions and revenue in one platform.

  • Tariff management
  • Transaction monitoring
  • Reconciliation
  • Audit trails
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SW · 02

Bus Scheduling System

Routes, timetables, trips and daily dispatch, with live bus tracking.

  • Timetables
  • Trip generation
  • Dispatch
  • Scheduled vs. actual
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SW · 03

Fault / SLA Management System

Every fault tracked from report to closure against contractual SLAs.

  • Fault workflow
  • SLA tracking
  • Escalation
  • Contractor performance
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SW · 04

Complaint Management System

Passenger complaints recorded, assigned and resolved with full history.

  • Registration
  • Assignment
  • Escalation
  • Resolution reports
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SW · 05

Asset Management System

A live register of every asset, where it is and its maintenance history.

  • Asset register
  • Location tracking
  • Maintenance records
  • Inventory
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SW · 06

Passenger Information System

Arrival predictions from live bus data, pushed to every display.

  • ETA prediction
  • Display content
  • Service alerts
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SW · 07

Journey Planner

Passengers plan trips across the network by route, stop and service option.

  • Journey planning
  • Routes & stops
  • Travel options
  • Trip guidance
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SW · 08

OCC, Integration & Data Platform

Control-room monitoring, with the APIs and databases that connect every subsystem into one platform.

  • OCC monitoring
  • APIs
  • Database integration
  • Network monitoring
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SW · 09

Passenger App

The AFC Mobile App lets commuters manage fare accounts, balances and top-ups from their phones.

  • Fare account
  • Balance & history
  • Top-up
  • Digital fare services
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SW · 10

POS Application

Ticket sales, recharges and shift reconciliation at sales points.

  • Fare sales
  • Shift operations
  • Sales reports
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SW · 11

Validator, TVM & Gate Software

Fare validation on validators and handheld PDAs, self-service sales on TVMs, and fare gate control.

  • Fare validation
  • Handheld inspection
  • TVM sales
  • Gate control
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SW · 12

Driver Console App

Duty, trip and route information for drivers, linked to the control room.

  • Driver login
  • Trip information
  • Notifications
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Management Services

ITS Management

Design, procurement, delivery and long-term operation.

MG · 01

Consultancy & System Design

Site surveys, requirements and architecture before anything is built.

  • Site survey
  • Requirements
  • System design
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MG · 02

Procurement & Import

Sourcing, import and delivery of every piece of equipment.

  • OEM sourcing
  • Import & customs
  • Site delivery
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MG · 03

Installation & Civil Works

Foundations, ducting, cabling and power for field equipment.

  • Civil works
  • Electrical works
  • Equipment mounting
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MG · 04

Software Development & Customization

Tailoring TAP platforms to each operator's fares, routes and rules.

  • Customization
  • New features
  • Mobile app publishing
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MG · 05

System Integration

Connecting every subsystem, the OCC and the data centre into one platform.

  • API integration
  • Database integration
  • OCC & data-centre setup
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MG · 06

Testing, Commissioning & Go-Live

Proving the system works, loading master data and handing over.

  • Testing & acceptance
  • Data setup
  • Handover
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MG · 07

Operations & Maintenance

Keeping hardware and software running every operating day.

  • Preventive & corrective
  • Helpdesk
  • Spare parts
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MG · 08

Revenue & SLA Services

Protecting revenue and holding every contractor to agreed standards.

  • Revenue reconciliation
  • Cash collection
  • SLA monitoring
  • Audits
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Where It Applies

Built for Every Type of Operation

The same platforms are configured for the service model, fare policy and fleet of each operator.

Bus Rapid Transit

Closed stations with fare gates, platform displays and dedicated corridors.

City Bus

On-board validation, vehicle tracking and stop-level passenger information.

Metro & Rail Feeders

Shared fare media and integrated journeys across connecting services.

Intercity & Express

Seat-based ticketing, terminal sales and scheduled departures.

Depots & Terminals

Vehicle identification, yard control and parking management.

Questionnaire

Frequently Asked Questions

Common questions from transport authorities and operators about TAP’s ITS portfolio.

What does TAP provide for Intelligent Transportation Systems?

An Intelligent Transportation System integrates discrete municipal transport components into a unified operational network. Traffic signals, transit vehicles, fare collection terminals, surveillance systems, and control centers transmit continuous data to a centralized platform. This platform processes the intelligence to optimize traffic flow and ensure strict schedule adherence.

Is TAP's software developed in-house?

Yes. TAP has developed its own suite of indigenous platforms and applications for public transport: the AFC Central System, Bus Scheduling System, Fault / SLA Management System, Complaint Management System, Asset Management System, AFC Mobile App, Journey Planner, POS Application, Fare Validator Application and Driver Console App. They are designed to work together as one connected system.

Which types of transport operation is the system designed for?

BRT corridors, metro, urban bus networks, feeder services, mixed-traffic bus operations and multi-route networks. It suits a single corridor as well as a large network with many routes, stations and terminals.

What fare structures can be configured?

Flat, distance-based, zone-based and route-based fares; passenger categories and concessionary fares; time-based products; single-journey and multi-journey products; stored-value products; and promotional or special fares. Fares and products are managed centrally, so they can change as transport policy changes.

How does TAP protect fare revenue?

Every fare transaction is captured centrally. Operators get hourly and daily revenue reports, transaction-level records, station, route and device-wise analysis, collection and settlement information, exception and discrepancy detection, revenue reconciliation and full audit trails.

How are faults and SLAs managed?

Through TAP’s Fault / SLA Management System. Every fault is tracked from detection to closure, linked to the affected asset, prioritised as critical, major or minor, and escalated automatically when it approaches its SLA limit. Dashboards and reports show SLA compliance, response and resolution times, and contractor performance.

Can TAP's platforms connect with existing systems?

Yes. The platforms integrate with each other and with existing transport infrastructure through API, interface and database integration, so fare, schedule, passenger information, fault and asset data move between systems instead of sitting in separate silos.

What does Operations & Maintenance cover?

Preventive and corrective maintenance, technical support, troubleshooting, software support, equipment replacement and the ongoing operation of the integrated ITS infrastructure, measured against agreed service levels.